(no subject)
Mar. 16th, 2010 03:36 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
openscarfThis morning I arrived at EDD--Employment Development Department for "class." The first 30 minutes, the facilitator checked all our ids, (about 50 of us) showing eligibility to work. That was tedious. I answered emails and played wordwarp. The room still smelled of stale smoke from I dont' know how many years ago. Was shabby and depressing. Everyone looked miserable, including me.
They talk about their program where people can learn basic computing skills, how to write a resume, how to have a successful interview, etc. They have computers and faxes for people to use. I wasn't interested in any of that.
Alot of time was spent on how to correctly fill out their archaic form each week. One wrong check mark and they can hold your money. She emphasized again and again, anytime we have a question about ANYTHING, to come to their office so we can speak to someone at unemployment. They're not an unemployment office. The state office can't handle the volume so the phones are shut down. The office is moving downtown in a few weeks, so if something happens again, I can take a walk and get it fixed. Most people were interested in this portion because of the enormous hassle of trying to get the simplest thing corrected.
She scared all of us with the information that the next extension hasn't been passed yet.
It was 2 hours. Then we signed up for access to the live customer service person, via phone. There were about 20 people waiting, I was about the 10th. I had a nice customer service person. It's hopefully all cleared and I should have my check and new claim forms within 10 days. If I don't, back I go.
It felt like the freakin Russian Goulags. All this control and power and inability to adequately serve the masses.
It was exhausting. So, I'll update this situation within 10 days.
They talk about their program where people can learn basic computing skills, how to write a resume, how to have a successful interview, etc. They have computers and faxes for people to use. I wasn't interested in any of that.
Alot of time was spent on how to correctly fill out their archaic form each week. One wrong check mark and they can hold your money. She emphasized again and again, anytime we have a question about ANYTHING, to come to their office so we can speak to someone at unemployment. They're not an unemployment office. The state office can't handle the volume so the phones are shut down. The office is moving downtown in a few weeks, so if something happens again, I can take a walk and get it fixed. Most people were interested in this portion because of the enormous hassle of trying to get the simplest thing corrected.
She scared all of us with the information that the next extension hasn't been passed yet.
It was 2 hours. Then we signed up for access to the live customer service person, via phone. There were about 20 people waiting, I was about the 10th. I had a nice customer service person. It's hopefully all cleared and I should have my check and new claim forms within 10 days. If I don't, back I go.
It felt like the freakin Russian Goulags. All this control and power and inability to adequately serve the masses.
It was exhausting. So, I'll update this situation within 10 days.
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
no subject
Date: 2010-03-17 05:17 pm (UTC)I don't know how many people need to learn how to fill out a resume, look for a job, or conduct an interview, but I suspect there are many if the agency feels it must provide that training.
What chance does someone have getting a job using computer technology if they learned basic skills at the unemployment office?
None.