another day at the office

I've been communicating with one of our vendors at work for several months; it started out because I needed them to verify our deposit.  This started a long stream of shifting stories and excuses, starting with, we have no record of a deposit, we applied your deposit to open invoices from 2007;  we were unable to communicate with anyone at your office, we had no choice.  I debunked the excuses as they came up, check data, archived emails showing communication; then requested copies of the almost 300 invoices they claimed they applied.  I  found about $4000 worth that we had sent a check for, they were paid twice. When I asked for a refund of that, they said we still owed them for part of the almost 300 invoices they had sent.  Which part?  My blood was really heating up.  It got a little ugly.  (I hung up on him, quietly). They just kept changing the story to cover up their completely unethical accounting practices.  I then requested an open invoice report and a payment history report of what was taken from the escrow.  He wrote back saying he reversed the escrow adjustment and will send me the spreadsheet.  I told my manager I had gotten in a fight with him.  She totally supported me.  Which was great.  Guess I'm an idealist.  If at any point over the last 3 months, they had said, whoops, we made an error, I would have been fine.  But instead they kept lying, stalling, and trying to cover their tracks.  What a complete waste of energy they employed.  I don't see where bullying is gratifying to the bully.

Day over!  I'm getting a glass of wine and watching LOST.  I like the Losties in the 70's.